SETTING THE STANDARD FOR OTHERS TO FOLLOW
Please be aware and familiarise yourself with our terms and conditions before you make your booking.
The renter must provide a valid, unexpired driving licence for the class of motorcycle rented (including any necessary endorsements) in their name, held for at least 2 years. If your driving licence is not issued in the UK or Europe, you may also require an International Driving Permit. Please ask if this is required for your hire.
All hirers must be between 25–70 years of age. In some cases we can refer this to our insurers, who may clear the upper age limit. There is usually an increase in the required pre-authorised deposit for upper ages.
A passport will be required for all non-UK citizens or residents.
All hires are for a minimum period of 1 day. This can be Tuesday, Wednesday or Thursday during high season. Mondays and Fridays are subject to availability.
We do not offer a 1-day hire period over a weekend. For a weekend hire the motorcycle can be collected either Friday late afternoon or Saturday morning between 8am–11am, with return between 8am–9am on Monday morning (except Bank Holidays, where return would be Tuesday).
Full payment is taken at the time of booking. This secures your bike for the requested dates.
Customers are urged to be certain of the dates and choice of bike before booking as all payments are non-refundable. Once a booking is made, no full or partial refunds will be issued if the bike is returned early, cancelled or not collected.
Before any vehicles are released, the hirer must provide:
The renter must have a credit card (Visa or Mastercard) in their own name when collecting the motorcycle. American Express, Diners, prepaid credit cards, charge cards and cash cards are not accepted.
At the time of collection, a pre-authorised deposit (hold) of between £3,000.00 and £4,500.00 will be required, depending on the motorcycle hired. This amount may increase depending on rider experience, rider age, area of use and insurance requirements.
The card must have sufficient available funds for the duration of the hire period. The funds are reserved by your bank against damage, theft or additional charges incurred whilst the bike is in your possession.
By signing the hire agreement, you authorise Supervan Limited to debit your card for:
Deposits will be released when the vehicle is returned undamaged and inspected. If bikes are returned dirty, inspection may be delayed until after cleaning. Bank releases can take between 3–10 working days. Monza cards can take up to 30 days.
Hirers are responsible for excess mileage charges after the allowance stated on the hire agreement.
EU travel is available upon request and additional charges apply.
Gift vouchers are non-refundable, cannot be exchanged for cash and are valid for 1 year only.
In the event of loss, damage, theft or robbery of the motorcycle or any parts while on rental, the renter shall pay all associated costs including repairs, depreciation, loss of rental income, repatriation and collection expenses.
Limitation of responsibility is excluded in cases involving:
In the event of an accident or theft during the hire period, or if the motorcycle becomes unusable or beyond repair, no refunds or replacement motorcycles will be provided.
Breakdown assistance is included; however, the hirer remains responsible for all associated costs including repairs, recovery, repatriation, relay services and damage caused by rider error such as incorrect fuel use or loss of keys.
Hirers are responsible for:
In the event of theft, the hirer will lose their deposit in full and will not receive a refund or replacement bike.
Keys and accessories must be returned to Superbike Rental. Failure to return keys may result in charges up to the full replacement value of the motorcycle.
Only the rider who has met all requirements and entered into the hire contract is permitted to ride the allocated motorcycle.
The renter must take care of the motorcycle and ensure that:
The renter must not use or allow the vehicle to be used for:
Violation of these conditions may result in the renter being charged the full value of any damage regardless of additional coverage purchased.
In the event of an accident, loss, damage or theft, the renter agrees to:
All repairs must be carried out only by authorised repairers approved by Supervan Limited / Superbike Rentals using genuine manufacturer parts.
Failure to comply with these procedures may result in the renter being charged the total amount of damages. The rental company is under no obligation to provide a replacement motorcycle.
The renter is fully responsible for all fines, penalties and charges resulting from traffic, parking or toll violations during the rental period.
An additional administration fee of £25.00 + VAT will be charged for processing any penalty notices received.
The rental company is not responsible for loss or damage to personal belongings left in the motorcycle during or after the hire period.
Due to insurance restrictions, we are unable to hire to certain occupations including:
We can accommodate some endorsements and up to 6 penalty points for speeding offences. However, we cannot supply motorcycles to anyone with DR, IN, BA, UT or DD licence codes within the last 5 years.
If you have a CD code or are unsure about your licence status, please contact us before booking.
Our liability for any breach of the rental agreement is limited to the total value of the rental contract.
We exclude liability for:
We are not responsible for any loss or damage suffered by the renter except in cases involving gross negligence, intent or where liability cannot legally be excluded.
This rental agreement shall be governed by the laws of England and both parties submit to the exclusive jurisdiction of the Courts of England.
Motorcycling is potentially dangerous. Customers are covered by fully comprehensive road risk insurance only.
Superbike Rental / Supervan Ltd are not responsible for accidents, mishaps or personal injuries and do not provide personal accident, medical or travel insurance.
We strongly recommend all customers obtain adequate travel insurance before their trip.